Frequently Asked Questions
Everything you need to know about shopping with Nilkamal Furniture
What is the standard delivery timeline for furniture orders?
Most furniture items are delivered within 7 to 10 business days. Custom orders or large wardrobes may take up to 15 days depending on your location and stock availability.
Does Nilkamal provide professional assembly services?
Yes, we offer free professional installation and assembly for all major furniture pieces. Our technicians will typically visit within 48 hours of your product delivery.
What is your return policy if I am not satisfied?
We offer a 7-day return policy for manufacturing defects or damage during transit. Please ensure the item is unused and kept in its original packaging for a smooth return process.
Are Nilkamal products covered by a warranty?
All Nilkamal furniture comes with a standard 12-month warranty against manufacturing defects. Specific premium collections may offer extended warranty periods up to 5 years.
Can I track my order in real-time?
Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment's progress from our warehouse to your doorstep.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and offer No-Cost EMI options on selected bank cards for high-value purchases.