Returns & Exchanges
At Nilkamal Furniture, we strive to ensure your home shopping experience is seamless, offering a 7-day return policy for items that are damaged, defective, or not as described. We are committed to providing high-quality furniture solutions and will facilitate a hassle-free resolution for any quality concerns.
Initiate Request
Log into your account and visit the 'My Orders' section to select the item you wish to return within 7 days of delivery.
Quality Assessment
Upload clear photographs of the product, including any visible defects or damages, to help our quality assurance team validate your request.
Reverse Pickup
Once approved, our logistics partner will schedule a pickup from your doorstep at no additional cost; please ensure the item is in its original packaging.
Refund Processing
After the item reaches our warehouse and passes a final inspection, your refund will be credited to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing